CUSTOMER APPROACH

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Our work philosophy can be summed up as: CUSTOMER CONSULTATION and GUARANTEEING RESULTS

Since our equipment is custom built, our principal task is to identify the customer’s needs, whether expressed or not, and to propose a solution that best answers their requirements.

This approach allows us to act upstream of projects (producing technical specifications, feasibility studies…) or to reply to tenders for the manufacture of equipment

EXPERIENCE AND FEEDBACK

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Each manufacturing project for us is a rich source of experience and technical enrichment that aids in pushing the boundaries of innovation even further. We equally rely on feedback from our After Sales Service to optimise our products and facilitate maintenance and efficiency.

Such feedback enables us to significantly reduce our production costs and standardise modules and sub-assemblies, such as:

- computerised control and supervision

- refrigeration and humidification circuits

- clean air and extraction circuits, etc.

CONCLUSION

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A firm undertaking to produce results has always been the strong point of Servathin. We do not content ourselves with merely listening to and answering the expectations of our clients, nor do we innovate for innovation’s sake alone, we do it so that the customer benefits from what has produced our reputation: a guarantee that the equipment will correspond in all points to the customer’s requirements.


This is our constant undertaking.